Design research service is all about understanding the right problem to solve for the right user. We use a mix of qualitative and quantitative methods—to gather valuable insights.
Build empirical evidence of your product’s safety, effectiveness, and user experience. This service aims to explore the product’s UI design strengths, weaknesses, and unanticipated use errors with intended users.
Various methods are available depending to your product’s needs, including but not limited to usability testing, expert reviews, and cognitive walkthroughs.
Satisfies IEC-62366-1 and FDA Guidance for HFE/UE.
Comprehensive Summative Human Factors Validation Testing to provide evidence for safe and effective use for submission to the FDA and EU.
We handle all aspects of the usability test, including study design, participant recruitment, facility booking and setup, data collection, root cause analysis, and the HFE/UE report.
Satisfies IEC-62366-1 and FDA Guidance(s) for HFE/UE.
Helps identify the nature of the use errors that users could make and inform your risk mitigation strategies. Method also helps establish usability requirements.
Use-Related Risk Analysis documents potential hazards and harms intended users may encounter via interaction with the product’s user interface. Analysis may also include review of customer complaints, reports or post market surveillance data or other similar product data. Must have for summative testing.
Provides an array of services for Instructions for Use (IFU) and technical writing. Including visual design, layout, and evidence based approach.
This method is for identifying usability problems based on established usability engineering and human factors principles. It is a cost effective and quick way to evaluate your user interface to identify design issues at any point during the design process.
A specialized approach to understanding and interpreting human behavior within specific cultural contexts. This service involves immersive field studies, interviews, and observations to provide businesses with valuable insights into user experiences, preferences, and cultural nuances, enabling them to tailor products and services effectively.
We can evaluate your product’s current design and documentation, and identify if any missing components to meet FDA and 62366-1, along with a roadmap to help complete any requirements.
Your Usability Engineering File (UEF) is the best way to organize your human factors design effort and documents evidence of the human factors process.